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The Client Assistance Program
BY GRAHAM GUIDANCE
Short-Term Support That Gets You Back to Daily Life
After a crash, it’s normal to feel off — shaken confidence, jumpy nerves, worries about driving, and questions about how to help your family. The CAP (Client Assistance Program) gives you practical, down-to-earth support so you can feel like yourself again and get back on the road with confidence.
What’s included
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Two 1:1 sessions with a CAP counsellor — your choice of phone, video, or live chat. We’ll focus on what’s most useful right now and build a simple plan you can follow.
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Full access to The CAP self-help app, including:
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Return-to-Driving program with step-by-step guidance to rebuild comfort behind the wheel.
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Managing Emotions After an MVA — clear, non-clinical explanations of what you’re feeling and quick strategies to steady your nervous system.
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Supporting Children After a Crash — how to talk to kids, reduce fear, and restore routine.
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HOW IT HELPS
Practical Guidance
Practical steps instead of psychobabble
Early Support
Early support to prevent getting stuck in avoidance
Lasting Tools
Tools you can use between sessions and anytime after
HOW IT WORKS
Ask your Claims Representative for a referral – they can send securely at www.GrahamGuidance.com website.
Upon referral, you will immediately receive access to The CAP app.
Your Counsellor will call you within 72 hours.
Meet your counsellor and create a simple, personalized plan.
Use the app before and between sessions to practice skills and track progress.
Have your second session to fine-tune your plan and keep moving forward.
Plain and simple: short-term, functional support designed for life after an accident — so you can return to your routines, including driving, with more calm and confidence.
COMING SOON
The CAP Top-Up Sessions
(2-Pack)
Sometimes you just need a little extra nudge — a fresh plan tweak, a confidence boost before a new drive, or help navigating kids’ questions after things change.
Our Top-Up Sessions let you add support in blocks of two so it stays short-term, focused, and super helpful.
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Why Two At A Time?
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Keeps it functional: Session 1 resets the plan; Session 2 locks it in.
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Built for momentum: You’ll practice with TheCAP app between sessions, then fine-tune.
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No drift into “ongoing”: Clear goals, quick wins, predictable scope.
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What You Get
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Two 1:1 sessions with a CAP counsellor — your choice of phone, video, or live chat
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Targeted refresh of your Return-to-Driving plan (new routes, weather, highways, rentals)
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Quick strategies for managing emotions when jitters flare up
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Guidance for supporting children through new questions or routines
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Who It’s For
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You completed CAP and feel mostly good—but a new trigger popped up
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You’re about to try something bigger (highway, night driving, busy routes)
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You want brief, practical support without starting a long process